Setup service: let us set up your site
Updated Oct 14, 20263 min read
Available to: Site owners
Plans: All plans
If you don’t want to do the setup yourself, our team prepares your site for you; you just write your news. The service is free with a Pro yearly plan and a one-time fee with Starter (monthly or yearly) or a monthly Pro plan.
What’s included?
- Your site built from a ready-made template
- Your logo and colors applied
- Categories created
- Your domain connected to the site
- 1 news bot set up
- A 30-minute one-on-one training call
- 2 rounds of revisions
Your site is delivered within 3 business days after payment. Work outside this scope (e.g. custom design requests, extra bots, changes after the 2 revision rounds) is charged separately. To move a site from another platform, see migrating your site.
Pricing
| Plan | Setup fee |
|---|---|
| Pro yearly | Free (once per site) |
| Pro monthly | $61, one-time |
| Starter (monthly or yearly) | $61, one-time |
Free setup applies to paid Pro yearly subscriptions; Starter yearly plans and trials don’t count. Plans and current prices are on the pricing page.
Where do I find the setup service?
- Profile menu: Click your name at the bottom left → Setup service.
- Billing: Profile menu → Billing → the “Don’t want to deal with setup?” card at the top of Overview.
- While choosing a plan: The Pro yearly plan card says “Free setup included”; after payment a Shall we set up your site? box appears.
- Setup wizard: The box at the bottom of the wizard at the bottom right.
How to order
- Choose the site from Which site should we set up?. Sites with a Pro yearly plan are marked “Free for this site”. If you don’t have a site yet, pick I don’t have a site yet, please create it.
- In Your requests, write everything you have in mind: site name, colors, categories, domain and logo.
- Tick the scope and right-of-withdrawal checkbox.
- With a Pro yearly plan, click Start free setup; otherwise pay with your saved card or a new card.
Tip
Sending your logo, color codes and category list up front speeds up the setup. You can attach files to the support ticket opened for your order.
After you order
When your order is received, a support ticket is opened for you under Help & Support in the profile menu. Our team talks to you through this ticket; you get a message and an email when the setup starts and when it’s delivered.
On the Setup service page you can see your order’s stage (Order received → Setting up → Delivered) and your remaining revisions, and jump to the ticket with Message the team.
Revisions
After delivery, write your change requests in the same support ticket. Two revision rounds are included in the setup fee; we’ll quote any further changes separately.
Frequently asked questions
If I switch to a Pro yearly plan, is the setup free?
Yes. If you haven’t ordered a setup yet, setup becomes free for that site once it moves to a Pro yearly plan and the payment is received. Setup is paid on the Starter yearly plan.
I have several sites. Is it free for all of them?
Every site with a Pro yearly plan gets one free setup. Only one setup order can be open at a time; you can order the next one after the first is delivered.
What if I change my mind after paying?
Because the setup starts right after payment, you confirm when ordering that your right of withdrawal ends once the service has started. If the setup hasn’t started yet, write to us in the support ticket right away.
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