Account, billing and support
7 articles
Account settings: profile, preferences and security
Profile photo, bio, identity details, theme, language, time zone, password and other account settings in the Settings window.
4 min readUpdated October 14, 2026
Plans and site subscriptions
How per-site subscriptions work, Starter vs Pro, changing plans, cancelling, payment problems and the Billing page.
5 min readUpdated October 14, 2026
Credit balance, auto top-up and storage
Pay-as-you-go credits for AI operations, auto top-up, page-view quota, site storage and the cost calculator.
4 min readUpdated October 14, 2026
Team: inviting writers and editors
Invite writers or editors to your site and learn what the Admin, Editor and Writer roles can do.
3 min readUpdated October 14, 2026
Help and support tickets
Create a support ticket, follow replies and attach files; learn the difference between standard support and paid support plans.
3 min readUpdated October 14, 2026
Invite & Earn: the referral program
Share your referral link; your friends get bonus credits and you earn a lifetime 10% commission on every payment they make.
2 min readUpdated October 14, 2026
Account FAQs
The most common questions about sign-in problems, deleting your account, multiple sites, invoices and where menus are.
2 min readUpdated October 14, 2026
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