# Contact support

You've got options. Whether you prefer chat (fastest), email or self-service, we'll point you in the right direction. Chats resolve most issues in a few minutes; email requests are generally answered within 1 business day.

> **Tip:** Can't see the chat window? Ad blockers can hide it. Turn the extension off for this site, or send your request with the form below.

## Create a ticket via email

Prefer not to use chat or still need help? Fill out the form below and our team will follow up via email.

- E-mail: destek@ulakom.com

## Frequently asked questions

### When can I reach the support team?

Live chat and email are open every weekday. Requests that arrive outside working hours are answered first thing the next business day.

### How quickly will I get a reply?

We generally answer email requests within 1 business day. If your site is down, write “Urgent” in the subject and we'll prioritise it.

### Who do I talk to about migrating my site?

Our migration team will get back to you from the [migration page](https://ulakom.com/md/en/migration.md); just share your current site's address.

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Source page: https://ulakom.com/en/help/contact